29 Nov |
Social Media for B2B and B2C—A Carnival of Grasshoppers? |
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Many years ago I watched a TV show called Kung Fu where the blind Kung Fu master calls his young student a “grasshopper” as a term of endearment for one who still has a lot to learn. A quick Google search led me to a scene I remember and I’d like to share it with you. Take a look— Now I’m not claiming to be like Master Po—mainly because I am neither blind nor old! But I was struck at the time by the old man who could see and hear things that others (including the young “grasshopper” boy) could not. My reason for bringing this up here on my blog is because I see a lot of
Read more...13 Sep |
Avoid Meaningless Metrics – Monitor Quality Leads Instead |
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After my post last week, I got some comments from my knowledgeable friends holding very senior corporate positions – apparently they felt I was undermining the value of metrics and reporting in sales in marketing. So let me explain that I am NOT against reporting and I DO realize that tracking revenue contribution by marketing is important. As a matter of fact, I have strongly advocated monitoring and measurement in previous blog posts too. What I AM against is the use of meaningless metrics that B2B companies spend so much time, effort and money to put together. Even more time is wasted
Read more...08 Sep |
“1 in 3 B2B marketers worldwide report financial contribution metrics to senior management” |
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…But Why Blame Marketing for this? Marketing has traditionally been the first to be blamed when things don’t quite work the way they should. Not much has changed in that respect over the years. What has changed, however, is the shrinking marketing budget across industries, across B2B organizations of all sizes, everywhere. With bigger targets to chase, tighter budgets and fewer resources to deploy, marketers are struggling to implement successful marketing programs. Even more challenging is the ability to track performance and report financial contributions to the bottom line. So it’s
Read more...26 Jul |
Effectiveness of Social Media Marketing for B2B – The Debate Rages On |
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Popularity is a strange thing – whether it is a high visibility brand, a car, a pop star – as the popularity charts go up the numbers on the opposite side start to grow too. It’s true, die-hard fans will always have a community that looks down on them (their taste). Same is the case with Social Media Marketing (SMM). You can love it, hate it, but you can’t ignore it. And so it continues to be a topic of debate in the world of business. How effective really is it? Is it only the racehorse for the consumer market or can B2B marketers gain significant ROI from social media marketing? I
Read more...22 Mar |
Social Media and B2B Lead Generation…A definite work in progress |
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- Take the statistics with a grain of salt A recent Survey by Hubspot, “The 2011 State of Inbound Marketing” offers statistics on the average cost per lead for Inbound vs. Outbound marketing in 2010-2011 for North American companies. With social media budgets increasing between 2010 and 2011, social media channels seem to surpass paid search for inbound marketing. eMarketer quotes this survey and opines that inbound leads via blogs and social media are the least expensive inbound leads (actually, they use the term “cheapest leads”!) I’d like to examine this statement –
Read more...16 Nov |
The expanding social landscape – integral to lead generation? |
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Is Social Technology Integral to B2B Lead Generation? The scope of social technologies and their potential to help maximize B2B lead generation efforts is real and valid. But marketers must look beyond the eye-candy. Having a bunch of social media medals (logos and icons on your website) won’t do much for your sales team that’s out in the field trying to close the sale on a hot lead. But being active socially will definitely help establish greater credibility and increase visibility; both important factors that positively influence prospects about to make a purchase decision. It looks
Read more...09 Nov |
Is There More to Social Media than Meets the Eye? |
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Social Media and B2B Lead Generation In the spring this year, I wrote in one of my blog posts, that “social media is new and evolving”. That was in late April 2010. Today, in the fall of the same year, I have to say that social media has indeed evolved with great speed! This actually makes me want to caution marketers that social media isn’t like magic beans that will sprout into a lead generation beanstalk overnight. You still need a very strong foundation on which to build your demand generation efforts. Incorporating social tools and technologies into tried and tested target
Read more...02 Jun |
Overcoming Lengthening B2B Sales Cycles |
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Recent research from a number of sources confirms what all of us in demand generation have suspected for some time now: (1) In spite of the proliferation of new marketing communications tools like social media, companies report that generating qualified sales leads continues to be their biggest challenge and (2) The sales cycle, especially for technology marketers, is getting longer. What significance do these findings have for B2B marketers? Companies (and especially their field sales forces, dealers, and resellers) have always wanted more qualified leads, not more leads, so this isn’t
Read more...25 May |
The Missing Link in Lead Qualification Systems: Sales |
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Demand generation marketers often spend countless hours designing and fine-tuning their lead handling systems. Complicated flow charts are created, lead questionnaire content is debated endlessly, forms are designed, and telemarketing and email scripts are reviewed ad nauseam. Yet, many of these sophisticated marketers overlook the single, most crucial element of a successful lead qualification system. What is it? Field buy-in is crucial For some reason, the sales force is often left “out of the loop” when it comes to lead planning. This only adds to the age-old distrust and outright
Read more...19 May |
Social Media Success Won’t Fix a Broken Sales Funnel |
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If you are a B2B marketer looking to use social media as a way to generate more sales leads, by all means test and experiment with it. However, first be sure that your CRM and lead handling systems are working properly. Otherwise, you will only make a bad situation worse. All leads should be qualified and nurtured A lot of social media gurus are telling us that, since social media is different, its success should be measured differently. This is complete nonsense. Whether you generate inquiries from social or “conventional” media, they should all be treated the same way and measured
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